Duo Mobile New Phone Wvu

You can't register a new device without first authenticating so you will have to call the service desk. Print backup codes or add duo token.

Duo Mobile Upgrade Features Several Improvements And Appearance Changes But Works The Same E-news West Virginia University

Duo mobile is an app that runs on your smartphone and helps you authenticate quickly and easily.

Duo mobile new phone wvu. When you see the duo authentication prompt screen, click the add new device link. You can use those codes to authenticate if this ever happens again. You must authenticate using a backup code, duo token or another phone or tablet that’s associated with your account.

Its / help desk west virginia university p.o. Choose your platform on the left for specific activation instructions. Install duo mobile on the new phone and scan the barcode to activate.

If you get a new phone, you should register it for duo authentication soon as possible. Follow these steps to set up a duo hardware token device for duo authentication. Be ready to install the free duo mobile app on your phone.

These codes are handy if you break, lose or replace the phone you used to set up your duo mobile account. Select the new phone's operating system. These codes are handy if you break, lose, run down the battery or replace.

Read more about duo mobile upgrade update. Download the free duo mobile app from your app store, then activate your account by visiting wvu login self service, clicking the “my login” button and following the instructions. Return to your new phone, and tap scan qr code in step 3, then scan the qr code shown on your old phone to complete account restoration.

For phones with the duo mobile app installed. Once you have the new device, log in to login.wvu.edu and print out 10 codes. Locate the connect a new phone settings item, and tap view qr code to display a qr barcode on the screen.

Capslock key is turned on! While it is downloading, move on to the next step. The following step will depend on your device type:.

Select “print backup codes or add duo token” at login.wvu.edu. How do i set up duo on my phone? After entering your credentials, you’ll be prompted with the duo setup screen.

You will receive a text message with a link to the application. These will let you set up your new phone even if you turn in your old one. If you are not receiving push notifications on your new phone, it is possible that your duo mobile app is no longer active.

Box 9010 morgantown, wv 26506 Enter your credentials, then authenticate with duo. Enter and confirm the second phone's number.

Open duo mobile on your old phone, and tap the menu icon in the top right to open settings. You'll see a page with your account details. After authenticating, your new device will be added to your duo.

If the duo mobile app is not working after setting up your new phone, see: Without it you'll still be able to log in using a phone call or text message, but for the best experience we recommend that you use duo mobile. The backup includes a token that, when combined with a qr code displayed by duo mobile on your old phone, helps establish trust in the new phone to ensure that it's.

Download the duo mobile app on your new device and open the app. Since duo mobile is tied to a specific device's hardware security module (hsm), you will need to reinstall and reactivate duo mobile on the new phone. Set up a new phone or tablet:

Click the button to send activation code result: Tap reconnect next to your wvu account. You can click add another device to start the enrollment process again and add another authenticator.

If you don’t remember your wvuid number, enter your personal information to look it up. Verify the phone type and click continue. To purchase and activate the duo display token (recommended only if you do not have a smartphone or require a second authentication device):

After tapping reconnect, you will be prompted to log in with your wvu credentials and authenticate. Authenticate with duo how to authenticate using a push notification or passcode to get into wvu systems. Using a computer, go to a wvu system that requires you to log in using your wvu username and password (e.g.

Authenticate using your old device, a backup code or a duo token. Using your computer, go to a wvu system that requires you to log in using your wvu username and password (e.g., portal.wvu.edu). To receive future push notifications, you will need to.

Otherwise, ask your administrator to send you a new activation link. Duo security has begun releasing a new, redesigned version of the duo mobile app for ios and android. The new phone is added and listed with your other enrolled devices.

Reactivate the duo mobile app. Go to your phone’s app store and download the free duo mobile app. If your new phone has the same phone number as your old one and is the same operating system (ios, android, etc) login to duo;

Select “print backup codes or add duo token” at login.wvu.edu. In the duo device management portal, click the settings icon next to the device that needs to be reactivated.

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